- Producer
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- Nov 07, 2020
Customer Quotes
What business leaders really think about who they serve.
This customer quotes collection features perspectives from business leaders on innovation, focus, and how the relationship between companies and the people they serve has evolved with technology. Several lines touch on marketing speed and shifting expectations.
- Last Updated on May 30, 2021
- Focused
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- Nov 07, 2020
We built TransferWise focused on customer innovation. That means we build our product based first and foremost on our customers.
- Keep
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- Nov 07, 2020
There's one thing a CEO should always keep at the front of their mind, and that's customer needs.
- McDonald
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- Nov 07, 2020
The average customer comes into McDonald's three to four times a month, and I'm absolutely convinced that can fit in very comfortably into a balanced diet.
- Product
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- Nov 07, 2020
Market type determines the startup's customer feedback and acquisition activities and spending. It changes customer needs, adoption rates, product features, and positioning as well as its launch strategies, channels and activities.
- Development
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- Nov 07, 2020
Unlike many other startup processes, Customer Development is deep, detailed, and rigorous.
- Performance
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- Nov 07, 2020
Customer Development changes almost every aspect of startup behavior, performance, metrics, and, as often as not, success potential.
- Business Model
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- Nov 07, 2020
The business model is both the starting point and the scorecard for Customer Development progress.
- Component
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- Nov 07, 2020
Face-to-face customer feedback refines or validates every component of the startup's business model, not just the product itself.
- Product
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- Nov 07, 2020
Visionary CEOs are product- and business-model-centric and extremely customer focused.
- Nov 07, 2020
What the fashion system says and what the fashion customer says are really two different things.
- Own
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- Nov 07, 2020
Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.
- Making
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- Nov 07, 2020
We've had to be innovative, in terms of reaching the customer, and that's all been about making it an experiential shopping environment.
- Far
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- Nov 07, 2020