- Heat
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- Nov 07, 2020
Stanley Marcus Quotes
Most Famous Stanley Marcus Quotes of All Time!
We have created a collection of some of the best stanley-marcus quotes so you can read and share anytime with your friends and family. Share our Top 10 Stanley Marcus Quotes on Facebook, Twitter, and Pinterest.
- Last Updated on May 30, 2021
- Customers
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- Nov 07, 2020
Consumers are statistics. Customers are people.
- Demand
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- Nov 07, 2020
If you demand the best, sometimes you get it.
- Convey
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- Nov 07, 2020
Maybe it's my age that makes me very conscious of loose threads, but I don't think that's an earmark of a fine product. And whenever I have a deep-seated feeling like that, I convey it to the person who made it. Sometimes they curse me, and sometimes they thank me.
- Golden
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- Nov 07, 2020
I'm lucky that I was in retailing during the time that I call the golden age of retailing.
- Experience
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- Nov 07, 2020
As goods become more standardized - and mass production has that effect, standardizing product - the distinguishing factor between one store and another is going to be how skillful stores are in satisfying customers and making it a pleasant experience instead of a hostile experience.
- Art
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- Nov 07, 2020
Owners of valuable works of art don't give to institutions that don't provide good air conditioning and have good shows.
- Drive
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- Nov 07, 2020
I saw an ad for an expensive car and got so excited about it, I called the dealer. 'How are those new cars?' I asked. 'They're fine,' he said. I thought he'd offer to let me drive it for a weekend. He didn't. I expected a salesman to call. No one did. I didn't buy the car.
- End
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- Nov 07, 2020
I went into a Beverly Hills shop to buy an attache case. They had 250 cases on their shelves. I asked an attractive saleswoman if they carried one made of belting leather. She said 'no.' That was the end of the conversation. She made no attempt to show me another case that would provide equal service. I didn't buy an attache case.
- Important
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- Nov 07, 2020
It ought to be self-evident common sense that service is important to sales. But it's not.
- He Or She
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- Nov 07, 2020
If the salesperson is busy, he or she should nod and say 'I'll be with you in a few moments,' so the customer won't mind waiting.
- Glamour
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- Nov 07, 2020
What we learned was that the collective glamour of a specialty store could sell a lot of merchandise.
- Department Store
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- Nov 07, 2020