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Marcus Buckingham Quotes

Most Famous Marcus Buckingham Quotes of All Time!

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Last Updated on May 30, 2021

Customer Service
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Nov 07, 2020

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

Culture
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Nov 07, 2020

American culture is CEO obsessed. We celebrate the hard-charging heroes and mythologize the iconoclastic visionaries. Those people are important.

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